FAQ

I just subscribed to your website but I’m unable to download any files, what is going on?

This is related to cache (memory) problems in certain circumstances. Please try to log in and refresh the browser (F5) on the product page. Check if you’re logged-in in the top right corner.

I want to credit the composer of a certain audio file on your website. Where can I find the name of the composer?

Attribution is not required but if you do wish to give credit to the composer  you can use “Pascal Tatipata” or  you can attribute “dl-sounds.com”.

How can I pay and download music?

You can use DL-Sounds in two ways:

Pay per track
Buy individual tracks and download them instantly after checkout. This is ideal if you only need one or two specific sounds.

Membership
With a membership, you get unlimited downloads during your subscription period. If you download more than a few tracks, a membership is always the more cost-effective option.

You can choose what fits your workflow best  single purchases or unlimited access.

👉 View membership options
Do I own the music I download?

No, the music remains the property of the DL Sounds and the composers. What you do own is a “license” to use the music for your purposes in accordance with the license agreement.

Can I produce new commercial musical works based on your audio files (derivative work) and release them?

No.
You may not use DL-Sounds audio files to create new musical works intended for commercial release, such as songs, albums, or tracks distributed on streaming platforms.

Our audio files are licensed for use as part of content (videos, films, games, podcasts, apps, etc.), not as the basis for new standalone music releases or commercial music catalogs.

If you are unsure whether your use case is allowed, please contact us before publishing.

Do all your files sound exactly like the preview?

The preview files are low mp3 quality, but the purchased files are high quality mp3 or Wav. Some previews are watermarked with a voiceover to prevent unauthorised use.

What file format are the files?

The tracks and loops files are Wav and vary from 16 to 24 bit, and from 32 to 44.1 kHz. The tracks are Mp3 and vary from 192kbs (CD quality) to 320kbs 44.1khz.

What methods of payments do you accept for your paid audio files and subscription plans?

Paypal & Stripe. All Major credit cards through Paypal & Stripe (no account needed).

How to cancel my subscription?

Paypal: Our software is unable to automatically cancel any PayPal subscriptions for you. To cancel a recurring payment in PayPal, you can follow these steps:

  1. Log in to your PayPal account.
  2. Click the Settings icon.
  3. Click the Payments tab.
  4. Click Manage Automatic Payments.
  5. Select the merchant from the list.
  6. Click Cancel to cancel the automatic payment.
  7. Follow the instructions to confirm the cancellation.

Alternatively, you can also cancel a recurring payment on the PayPal mobile app by following these steps:

  1. Open the PayPal app.
  2. Tap the Wallet tab.
  3. Tap the Automatic Payments option.
  4. Select the merchant from the list.
  5. Tap Cancel to cancel the automatic payment.
  6. Follow the instructions to confirm the cancellation.

If you are unable to cancel the subscription yourself, please contact us at [email protected], and we will assist you with the cancellation manually.

I need a invoice/receipt, can I download it from your site?

Yes, just go to “My Account”> Profile and fill in the fields with company name, vat number, address etc. Next go to the Orders tab and download the PDF file at the section “Invoice”.

I still haven’t found what I’m looking for, do you have other suggestions?

Sure, check out this list with the best and biggest  royalty free music libraries on the internet here.

Do you issue refunds?

The content and service is provided on an “as is” basis. All files come with a preview, therefore you are encouraged to listen to them before you buy or subscribe to our service. Under these terms of sale we cannot issue refunds. For subscription plans, no refunds will be paid on any remaining subscription period.

The content and service is provided on an “as is” basis. All files come with a preview, therefore you are encouraged to listen to them before you buy or subscribe to our service. Under these terms of sale we cannot issue refunds. For subscription plans, no refunds will be paid on any remaining subscription period.

I want my registration/membership completely removed from you website?

If you want to remove your registration from our website you first have to cancel any active subscriptions. Next a delete option will appear in the My Account section..

We have received more and more questions regarding the use of our music for adult content or related businesses, such as OnlyFans pages. We understand that adult content is a legitimate industry, and we do allow the use of our music for such purposes as long as you adhere to our usage restrictions. The music cannot be sold as a standalone product or distributed without added visual content.

We hope this answers any questions you may have about using our music for adult content or related businesses. If you have any additional questions or concerns, please contact us here Contact.

How do I dispute a content ID calim in YouTube?

YouTube Copyright issues – Still A Flawed System!

No submission on YouTube is safe from being the subject of a false claim or mis-identification.

We sometimes use samples in our audio files which are also used by other composers and producers.
Many composers and producers register their video or music files with the fully automated YouTube’s Content ID system, and everyone else using the same samples in their audio or visual project are getting flagged.
The claimer is then asked to simply confirm their claim on the video. If they do so, they can proceed to have the content blocked or monetize it without any further recourse for the user.

Dispute!

If you use our audio files you should Dispute the claim:

1. Dispute
2. Choose “I have a license or written permission from the proper rights holder to use this material.”
3. In textbox, write “The audio files are licensed and approved by Dl-Sounds.com.”

TIP! YouTube Creator Studio has a feature that allows creators to check their videos for copyright issues BEFORE the video is published. Check out this article for more tips: How to check if a video is copyrighted?

Do you offer free accounts for non-profits and educational institutions?

Yes! Non-profit organizations and educational institutions can apply for a free account. Please send your request from a valid .edu email address or a non-profit organization email to [email protected], and we’ll get in touch with you.

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